What they aresaying

Sybill is for the closers

Sybill gives me the ability to follow up with prospects if I see that they weren't paying full attention to a critical piece of the demo or conversation. On top of that, if executive sponsors join late-stage demos, I can see what areas are most important to them based on their engagement.

“I can quickly go to the areas that point out high or low engagement levels and align those with the topic. I can also easily see how this aligns with the opportunity stage of the deal and determine if I am on the right path or aligned with the prospect.”

40%

Revamped sales messaging

“When a key prospect got lukewarm, we went back into Sybill and looked at where they were nodding and smiling... turns out we weren't pitching what they were interested in. We changed our pitch, that got the deal moving again.”

40%

Revamped sales messaging

Frequently AskQuestions

What is a recorder license and what is a collaborator license?

Any user who wants Sybill to record and analyze their calls would need a recorder license. Any user who only wants to review calls taken by other Sybill users in their team, but doesn’t want Sybill to record their own calls, would need a collaborator license. You only need to pay for recorder licenses in your team. Collaborators use Sybill for free.

Does the entire team need to be on the same plan?

Yes, all of your team members (recorders and collaborators) will be on the same plan, be it free, starter, mind reader or enterprise.

What functionality do I get in the free trial?

You get 14 days of Sybill Mind Reader plan, which includes full access to Behavior AI and EQ features for your team. You can also integrate with your CRM, share meetings across your team, and do a lot more!

Do I need to pay for every member of my team who signs up on Sybill?

You only need to pay for the recorder licenses in your team. Collaborators use Sybill for free.

Sybill’s Behavior AI is completely new technology. How do I learn about using it in a way that best suits my use cases?

We have product walkthrough videos, a help center with documentation of our key differentiating features, and a demo meeting in your meetings dashboard right after you sign-up to familiarize you with what Sybill has to offer and how you can make the most of it. You can also book a personalized demo with our team here.

What can I do if I accidentally added more members to the plan and got charged for it?

You can reach out to us via in-product chat or email us any time, and we’d be happy to assist you and refund any amount, if needed.

What is a recorder license and what is a collaborator license?

Any user who wants Sybill to record and analyze their calls would need a recorder license. Any user who only wants to review calls taken by other Sybill users in their team, but doesn’t want Sybill to record their own calls, would need a collaborator license. You only need to pay for recorder licenses in your team. Collaborators use Sybill for free.

Does the entire team need to be on the same plan?

Yes, all of your team members (recorders and collaborators) will be on the same plan, be it free, starter, mind reader or enterprise.

What functionality do I get in the free trial?

You get 14 days of Sybill Mind Reader plan, which includes full access to Behavior AI and EQ features for your team. You can also integrate with your CRM, share meetings across your team, and do a lot more!

Can I invite my team members during the trial?

Yes, you can invite as many members as you want to join your trial. In fact, we recommend that you invite your teammates to realize the full functionality of Sybill, by sharing calls, watching meeting shorts/call highlights, and track EQ leaderboards across your team. This would help you get a flavour of using Sybill across your team and make a more informed decision.

There are tons of other products that record and transcribe calls. Why should I try Sybill out?

Much of human communication is non-verbal (some studies claim that it’s 93%). And yet, all call recording and analysis tools only focus on transcriptions, and at most on catching keywords. Sybill does all the above, and goes beyond words to capture the body language, expressions and gaze patterns of your participants as well. This helps it quantify engagement, excitement and use those metrics to rate calls, predict buying behavior, point to the causes of excitement or skepticism, and a lot more just from a video call recording. Sybill is a true assistant for sales teams, helping in deal strategy and buyer intelligence, going far beyond basic note-taking. 

What are EQ leaderboards?

With Sybill, you can start comparing how much you are able to engage and excite prospects with your teammates. This helps you identify who in the team needs to get better at presenting product demos, or in establishing rapport, etc.

Do I need to enter my credit card information to start the free trial?

No. You can start the trial without entering any payment information.

How do the Salesforce and Hubspot integrations of Sybill work?

Once a call recorded with Sybill has been processed, it creates a completed task in the relevant opportunity in Salesforce / deal in Hubspot. This task has details on call participants, their engagement, and the next steps committed to during the call. Sybill pulls deal information from your CRM, pairs it up with the buyer intelligence insights that it has generated for your calls, and shows them as part of the deal intelligence dashboard in Sybill. 

What are the custom messaging intelligence insights that are a part of the enterprise plan?

As part of the enterprise plan, we produce detailed buyer intelligence reports for you. The messaging intelligence insights capture what messaging resonates with each of your buyer personas, and breaks it down by slides, demo screens, talk tracks, and even individual key phrases and words. You get a report on the granular differences between your messaging and how it resonates with your buyers, so you can take better strategic decisions about new products, market segments, or positioning. More details here.

How is Sybill different from other call recorders like Gong or Chorus?

Before the age of cameras, big things happened in real life and nobody could capture them and relive them. That was the sales world before call recording software. Advances in transcription technology enabled tools like Otter, Gong, Chorus, etc. to capture what was discussed in the call to a certain degree of accuracy. We got a black-and-white camera, capturing pictures but missing out on major details. Sybill heralds the age of the color video recorder - you don’t just capture the broad strokes, but the entire picture of what happened during a call. The insights are not just about the person who spoke or the screen that was shared, which is what call recording software does. Sybill allows you to understand everyone on the call, whether they were a small square on the side of the screen or the major presenter, and it provides a complete picture of the call - from nods and lean-ins to smiles and gaze patterns, of course along with all that was said. Sybill’s call insights are valuable in themselves, and they also lay the foundation for a deep analysis of what’s working in your playbook and what’s not, how your sales reps and content is coming across to prospects, and how the market is feeling.

Do I need to pay for every member of my team who signs up on Sybill?

You only need to pay for the recorder licenses in your team. Collaborators use Sybill for free.

Sybill’s Behavior AI is completely new technology. How do I learn about using it in a way that best suits my use cases?

We have product walkthrough videos, a help center with documentation of our key differentiating features, and a demo meeting in your meetings dashboard right after you sign-up to familiarize you with what Sybill has to offer and how you can make the most of it. You can also book a personalized demo with our team here.

What can I do if I accidentally added more members to the plan and got charged for it?

You can reach out to us via in-product chat or email us any time, and we’d be happy to assist you and refund any amount, if needed.

What happens once my trial ends?

If you’ve not selected a plan already, you will be automatically converted to the Free plan. You can continue to use Sybill as per the Free plan’s restrictions.

What do you mean by Buyer Intelligence insights?

Sybill captures buyer engagement and excitement on each topic, statement and question during the conversation. This allows it to provide you with insights on what resonated with the buyers, what they didn’t care about, and how likely they are to move forward in the deal. This kind of unparalleled buyer intelligence insights are nowhere to be found in any other call recording or conversational intelligence solution.

Does Sybill provide me analytics on my slide decks and demos as well?

Yes. Sybill identifies the slides and demo screens that are presented during your video calls, matches them up with prospect engagement, and shows a leaderboard of your content based on what resonates in most conversations. Sybill’s users are able to cut down on their slide decks, and identify the most resonant messaging for each buyer persona by using these insights.

How does adding and removing licenses work?

If you add anything to or upgrade your plan, the changes will be pro-rated for the remainder of your billing cycle and billed immediately. In addition, your new subscription total will be reflected in your next bill. If you remove anything or downgrade your plan, the change will only take effect at the next billing cycle. We typically do not offer credits or refunds for plan cancellations or changes or unused licenses in the middle of your subscription.

What are Sybill Scores?

Sybill scores each of your calls on the conversation quality. It uses prospect excitement, call interactivity, and other metrics to come up with the scores to help you prioritize deals and identify coachable calls. More on Sybill Scores here. 

Can I get a free Sybill demo?

Yes! We love giving demos of Sybill to new users. You can book a time here. 

Plan ComparissonTable

FEATURES
STARTER
Mind reader
enterprise
Call Recording
Transcription and text search
Transcription filtering
Buyer Behavior Map for each call
Participant Engagement State Map 
Participant Non-verbal Behaviors Map
Participant Reaction Contexts
Participant Speaking Map
Buyer Highlights - the good, bad and the ugly
Buyer categorization - champions, detractors
Participant’s top excitement moments
Participant’s worst distraction moments 
Most resonant moments by topic (MEDICC)
FEATURES
STARTER
Mind reader
enterprise
Call Recording
Transcription and text search
Transcription filtering
Transcription-based insights
Mentions and trackers
Automatic detection of next steps
Automatic detection of questions and answers
Buyer profile (company title) detection
Participant talk-time comparison
Automatic AI-powered meeting shorts generation for each call
Email with AI-selected meeting shorts of the team for sales leaders
Collaboration and Sharing
Share calls and transcripts
Create and share short snippets
Export next steps, questions
Share full call dashboards
Share all meetings among the team
Hide specific meetings from team
Share meeting shorts
Buyer Behavior Map for each call
Participant Engagement State Map 
Participant Non-verbal Behaviors Map
Participant Reaction Contexts
Participant Speaking Map
Buyer Highlights - the good, bad and the ugly
Buyer categorization - champions, detractors
Participant’s top excitement moments
Participant’s worst distraction moments 
Most resonant moments by topic (MEDICC)
Recommended next steps based on buyer interest level
Sybill Score
AI-powered Sybill Score for each call (call rating)
Reasoning for a good or bad score
Team Leaderboards
Team EQ leaderboards on empathy metrics
Team leaderboards on conversation stats
Team leaderboards on activity
Comparison of trackers and topics usage
Deal Intelligence
Deal board with CRM data and calls
Sybill Score trends across calls for each deal
Proactive deal strategy recommendations
Proactive next best action recommendations
Custom deal intelligence report (based on above)
Collateral and Messaging Intelligence
Slide resonance leaderboard 
Demo screen resonance leaderboard
Overall team visuals resonance leaderboard 
Excitement comparison on various Messaging
Excitement comparison on various talk-tracks
Excitement comparison on various decks
Messaging comparison across buyer personas
Messaging comparison across industries
Messaging comparison across team
CRM integration
Salesforce 2-way integration
Hubspot 2-way integration
Security & Support
End to end Data encryption
Dedicated CSM
24/7 Live support
  • If you don’t subscribe to the Starter or Mind Reader by the end of your trial, your subscription would be converted to a Free plan automatically.
  • Unlimited Meetings - Video Recordings Only (No Transcription, No Buyer Insights)
  • Up to 4 Recorder Seats