Any user who wants Sybill to record and analyze their calls would need a recorder license. Any user who only wants to review calls taken by other Sybill users in their team, but doesn’t want Sybill to record their own calls, would need a collaborator license. You only need to pay for recorder licenses in your team. Collaborators use Sybill for free.

Yes, all of your team members (recorders and collaborators) will be on the same plan, be it free, starter, mind reader or enterprise.

You get 14 days of Sybill Mind Reader plan, which includes full access to Behavior AI and EQ features for your team. You can also integrate with your CRM, share meetings across your team, and do a lot more!

Yes, you can invite as many members as you want to join your trial. In fact, we recommend that you invite your teammates to realize the full functionality of Sybill, by sharing calls, watching meeting shorts/call highlights, and track EQ leaderboards across your team. This would help you get a flavour of using Sybill across your team and make a more informed decision.

Much of human communication is non-verbal (some studies claim that it’s 93%). And yet, all call recording and analysis tools only focus on transcriptions, and at most on catching keywords. Sybill does all the above, and goes beyond words to capture the body language, expressions and gaze patterns of your participants as well. This helps it quantify engagement, excitement and use those metrics to rate calls, predict buying behavior, point to the causes of excitement or skepticism, and a lot more just from a video call recording. Sybill is a true assistant for sales teams, helping in deal strategy and buyer intelligence, going far beyond basic note-taking. 

With Sybill, you can start comparing how much you are able to engage and excite prospects with your teammates. This helps you identify who in the team needs to get better at presenting product demos, or in establishing rapport, etc.

No. You can start the trial without entering any payment information.

Once a call recorded with Sybill has been processed, it creates a completed task in the relevant opportunity in Salesforce / deal in Hubspot. This task has details on call participants, their engagement, and the next steps committed to during the call. Sybill pulls deal information from your CRM, pairs it up with the buyer intelligence insights that it has generated for your calls, and shows them as part of the deal intelligence dashboard in Sybill. 

As part of the enterprise plan, we produce detailed buyer intelligence reports for you. The messaging intelligence insights capture what messaging resonates with each of your buyer personas, and breaks it down by slides, demo screens, talk tracks, and even individual key phrases and words. You get a report on the granular differences between your messaging and how it resonates with your buyers, so you can take better strategic decisions about new products, market segments, or positioning. More details here.

Before the age of cameras, big things happened in real life and nobody could capture them and relive them. That was the sales world before call recording software. Advances in transcription technology enabled tools like Otter, Gong, Chorus, etc. to capture what was discussed in the call to a certain degree of accuracy. We got a black-and-white camera, capturing pictures but missing out on major details. Sybill heralds the age of the color video recorder - you don’t just capture the broad strokes, but the entire picture of what happened during a call. The insights are not just about the person who spoke or the screen that was shared, which is what call recording software does. Sybill allows you to understand everyone on the call, whether they were a small square on the side of the screen or the major presenter, and it provides a complete picture of the call - from nods and lean-ins to smiles and gaze patterns, of course along with all that was said. Sybill’s call insights are valuable in themselves, and they also lay the foundation for a deep analysis of what’s working in your playbook and what’s not, how your sales reps and content is coming across to prospects, and how the market is feeling.

You only need to pay for the recorder licenses in your team. Collaborators use Sybill for free.

We have product walkthrough videos, a help center with documentation of our key differentiating features, and a demo meeting in your meetings dashboard right after you sign-up to familiarize you with what Sybill has to offer and how you can make the most of it. You can also book a personalized demo with our team here.

You can reach out to us via in-product chat or email us any time, and we’d be happy to assist you and refund any amount, if needed.

If you’ve not selected a plan already, you will be automatically converted to the Free plan. You can continue to use Sybill as per the Free plan’s restrictions.

Sybill captures buyer engagement and excitement on each topic, statement and question during the conversation. This allows it to provide you with insights on what resonated with the buyers, what they didn’t care about, and how likely they are to move forward in the deal. This kind of unparalleled buyer intelligence insights are nowhere to be found in any other call recording or conversational intelligence solution.

Yes. Sybill identifies the slides and demo screens that are presented during your video calls, matches them up with prospect engagement, and shows a leaderboard of your content based on what resonates in most conversations. Sybill’s users are able to cut down on their slide decks, and identify the most resonant messaging for each buyer persona by using these insights.

If you add anything to or upgrade your plan, the changes will be pro-rated for the remainder of your billing cycle and billed immediately. In addition, your new subscription total will be reflected in your next bill. If you remove anything or downgrade your plan, the change will only take effect at the next billing cycle. We typically do not offer credits or refunds for plan cancellations or changes or unused licenses in the middle of your subscription.

Sybill scores each of your calls on the conversation quality. It uses prospect excitement, call interactivity, and other metrics to come up with the scores to help you prioritize deals and identify coachable calls. More on Sybill Scores here. 

Yes! We love giving demos of Sybill to new users. You can book a time here.