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6 "Annoying" Habits of Elite Account Executives That Make Them Quota Crushers in SaaS Sales
April 23, 2023
Nishit Asnani
Discover the 6 seemingly annoying habits of top-performing account executives in SaaS sales that actually contribute to their success in crushing quotas and closing deals.

Have you ever met an elite account executive in the SaaS industry who is absolutely crushing their quotas and wondered what their secret is? Well, we've got news for you – they might have a few seemingly "annoying" habits that actually contribute to their success. In this post, we'll be diving into the world of these overachieving sales pros and exploring the habits that make them stand out from the rest.

Habit 1: Obsessively researching their prospects

You know those salespeople who seem to know everything about their prospects before they even pick up the phone? It might seem a bit creepy at first, but it's actually a habit that helps them connect with their prospects on a deeper level. Elite account executives understand that knowing their prospects inside and out is key to addressing their needs and pain points effectively.

By conducting thorough research on potential clients, they're able to tailor their sales pitches to resonate with each unique prospect. This can include checking out their LinkedIn profiles, going through their company website, or even stalking their social media channels. By the time they reach out to their prospects, they know what makes them tick, and they're prepared to speak their language. So, the next time you see an account executive buried in research, give them a pat on the back – they're just doing their job.

Habit 2: Over-preparing for meetings and presentations

Another habit of top-performing account executives is their almost obsessive need to prepare for meetings and presentations. You might think they're overdoing it, but there's a method to their madness. In the highly competitive world of SaaS sales, being ready for every curveball is crucial for success.

These elite account executives don't just skim through their presentation slides and call it a day. They dive deep into the details, practicing their pitch until they've perfected every word, pause, and gesture. They anticipate potential objections and questions from their prospects and prepare well-reasoned responses to address them. They may even rehearse their pitch in front of a mirror or record themselves to identify any areas for improvement.

While it might seem excessive to some, this level of preparation gives them the confidence to tackle any situation that arises during a meeting or presentation. So, if you want to join the ranks of these quota crushers, it's time to step up your preparation game.

Habit 3: Relentlessly following up

You might have heard the old adage, "The fortune is in the follow-up," and elite account executives know this all too well. They understand that persistence pays off, and they're not afraid to follow up with their prospects multiple times if needed. This might come across as annoying to some, but it's a habit that keeps their pipeline moving and ensures they're always top of mind for their prospects.

One of the ways these account executives stay on top of their follow-up game is by using tools like Sybill, which automates follow-up emails after calls and ensures they never miss an opportunity to reconnect with a potential client. Whether it's sending a quick email, connecting on social media, or giving a prospect a call, these sales pros are masters at staying in touch until they close the deal.

Habit 4: Leveraging technology and automation

Elite account executives are no strangers to technology and automation, and they're not afraid to use it to their advantage. They understand that in the fast-paced world of SaaS sales, time is money, and they use every tool at their disposal to maximize efficiency and productivity.

From CRM systems that help them manage their pipeline, to automation tools like Sybill for their follow-up emails and automatic CRM updates, these account executives are constantly on the lookout for ways to streamline their processes and save time. By leveraging technology, they're able to focus their energy on what really matters – building relationships and closing deals.

Habit 5: Prioritizing relationship building over sales pitches

While it might seem counterintuitive, elite account executives know that building strong relationships with their prospects is more important than delivering the perfect sales pitch. They understand that people buy from people they like and trust, and they make it a priority to forge genuine connections with their clients.

These account executives are experts at active listening, taking the time to truly understand their prospects' needs, challenges, and goals. Instead of delivering a one-size-fits-all sales pitch, they tailor their approach to address the unique concerns of each prospect. By focusing on building trust and rapport, they create long-lasting relationships that often lead to referrals and repeat business.

Habit 6: Constantly learning and improving

Finally, the most successful account executives are always looking for ways to learn and improve their skills. They understand that the world of SaaS sales is constantly evolving, and they need to stay ahead of the curve if they want to remain at the top of their game.

From attending workshops and conferences, to reading industry blogs and listening to podcasts, these account executives are on a never-ending quest for knowledge. They're not afraid to ask for feedback from their peers, managers, and clients, and they're always seeking opportunities to refine their sales techniques.

By cultivating these habits and constantly pushing themselves to improve, elite account executives set themselves apart from the competition and achieve exceptional results.


In the world of SaaS sales, it's not always the smooth talkers and flashy presenters who rise to the top. Instead, it's the account executives who have developed a set of seemingly annoying habits that ultimately help them crush their quotas and drive significant revenue for their companies.

These habits, including meticulously organizing their day, obsessing over their sales metrics, relentlessly following up with prospects, leveraging technology and automation, prioritizing relationship building, and constantly learning and improving, set these elite account executives apart from their peers.

If you're looking to level up your own sales game, consider adopting some of these habits yourself. While they might seem annoying at first, you'll likely find that they lead to greater success in the long run, helping you become a true quota crusher.

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