Stay up-to-date with the latest improvements from Sybill!
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Hello Sybillians!
Sybill now supports 50+ languages! Speak in the language that you and your meeting attendees are most comfortable in, and let Sybill take notes.
Here's what else is new:
Read on to learn more:
Your customers and teammates shouldn't have to talk in English just so your call notetaker can capture the notes.
Starting now, Sybill supports 50+ languages in the meeting audio, including the most popular ones like German, Spanish, French, and Hindi.
Here's how it works:
Please note that you can use multiple languages in the same call (for example when talking to your bilingual friends in English and Spanish, or Hindi and English), and Sybill will still work just as well - transcribing everything to English.
To activate multi-lingual support, please contact us at support@sybill.ai or send a chat message on the in-product chat.
There's a much more intuitive way to create video snippets in Sybill now. We listened to your feedback, iterated with user research and testing, and the new way of creating snippets is now live!
Here's how it works:
Here's a 20-second video showing the process.
This workflow now enables:
Please share your feedback with us and enjoy creating more snippets to share with teammates, customers and other stakeholders!
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Hello Sybillians!
Your call summaries are now shorter, better at picking up details, and much more attuned to the type of call. Here's how:
In addition, you can now attach calls to CRM opportunities manually via Sybill.
Read on to learn more:
You will now find a new section in your call summaries for external conversations - “Key Takeaways”.
The call outcome is the first section of your call summary, that typically used to end with a buying intent.
The outcomes are now geared more towards the type of the call. Earlier, Sybill would refrain from commenting on the buying intent in the call outcome if it didn’t seem like a sales call to the AI system.
Now, Sybill detects the call type (sales, customer success, expansion, project management, internal strategy meeting, etc.), and writes an outcome accordingly.
The presence of a buying intent, hiring intent, churn intent, etc. at the end of the call outcome is also dictated by this classification.
Keep an eye out for much more relevant call outcomes that give you real insight into the call.
While Sybill tries its best to match your calls to Salesforce opportunities/Hubspot deals, it might sometimes miss due to:
Now, you can hop on to your Meetings page on Sybill, hover over an unmatched call, and click on “Link Opportunity”.
This opens up a search box, where you can search for the opportunity or deal in real-time and match it.
Sybill can also create new contacts in your CRM from the meeting invite - turn it on here.
Hello Sybillians!
We've been hard at work making improvements to Sybill based on your valuable feedback. In this update, we're excited to share improvements to the search interface, the meetings home page that will make your experience even smoother and more efficient. Let's dive in!
We've revamped our search interface to make it more seamless and intuitive.
Now, as you type in the search box, Sybill searches in real-time among meeting titles, participant names, and participant company/product domains.
Plus, we've added a simple filter button, allowing you to filter meetings by teammates, keyword trackers (integrations, competitors, etc.), and meeting properties like internal meetings, screen-shared or not, and more.
Ever wanted to remove a meeting from your Sybill dashboard? Now you can!
Simply right-click on any meeting (whether processed or still in processing state) and select "Remove Meeting." This will remove the meeting from your dashboard and any shared dashboards.
To help you stay organized and informed, we've added CRM fields (budget, stage) for each opportunity, as well as participant names for each meeting, right on the homepage. This way, you can easily access crucial information without having to click through multiple pages.
Before we head out -
- Follow us on LinkedIn for sales and psychology tips.
- Leave us a review on G2 if you like using Sybill! We are offering a $25 gift card right now for G2 reviews!
As always, feel free to reach out at nishit@sybill.ai for any questions or just to chat all things sales, video calling and non-verbal cues!
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You can now see an "AI email" button on each Sybill call report in the Summary section on the right side. When you click this button, it opens up a follow-up email in your default email handler.These emails are generated based on the conversation, just like the magic summaries. They capture the promised next steps and other relevant info in a free-flowing conversational manner.These emails also have the conversation participants in the "to" field of the email, so that you don't have to copy the email addresses from the calendar invite.
“ These emails are not based on any templates. The AI takes a judgment call on the structure, content and tone based on the conversation ”
Your default email handler (set in the browser) may be different from what you use to send emails. To fix this, you can follow this help document (it has helped users get their default email handler to work in Chrome, and AI emails to work seamlessly after that)
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